Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Fiona's Flower Farm! By accessing or purchasing from this website, you agree to abide by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you should not use or purchase from this site.

2. Products and Pricing

  • All product listings are subject to availability. While we strive to keep our inventory updated, certain items may be out of stock.
  • Prices for products are listed in USD and may change without notice.
  • Shipping fees are applied separately and are a flat rate of $20 per order, regardless of the quantity purchased.

3. Orders

  • By placing an order, you agree to purchase the item(s) at the price listed at the time of purchase.
  • Once an order is placed, it will be processed and shipped according to the terms stated on the website.
  • We reserve the right to cancel an order if the item(s) is/are out of stock or if a pricing error occurs.

4. Shipping and Delivery

  • We offer flat-rate shipping of $20 per order, regardless of quantity.
  • Shipping times may vary depending on your location and the shipping method selected.
  • We are not responsible for delays caused by third-party carriers or customs.

5. Returns and Refunds

  • We take great care to ensure the quality of our dahlias, but due to the nature of our products (live plants), we do not accept returns or offer refunds once the order has been shipped.
  • If your order arrives damaged, please contact us within 3 days of receiving it with photographic proof, and we will review the situation.

6. Customer Responsibilities

  • It is your responsibility to ensure that the shipping address you provide is correct.
  • You are responsible for planting and caring for your dahlias properly, according to the guidelines provided on our website.
  • We are not responsible for any issues arising from incorrect planting, care, or weather conditions affecting the plants after they are received.

7. Privacy and Data Protection

  • We take your privacy seriously. Any personal information you provide during the purchase process will be handled in accordance with our Privacy Policy.
  • We will not sell or share your personal information with third parties without your consent, except as necessary to process payments and deliver your orders.

8. Website Use

  • You agree to use the website for lawful purposes only. You must not misuse the site by introducing viruses or malicious code.
  • We reserve the right to restrict or block access to the website for any user violating these terms.

9. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
  • Our liability is limited to the total purchase amount paid for any item(s) that are found to be defective.

10. Amendments to Terms and Conditions

  • We reserve the right to update or amend these terms at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the bottom.

11. Governing Law

  • These terms are governed by and construed in accordance with the laws of the state of Massachusetts, and you agree to submit to the exclusive jurisdiction of the courts in Lowell, Massachusetts.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at fiona@fionasflowerfarm.com.